learn malay academy Malaysia
learn malay academy Malaysia

Privacy Policy

learnmalayacademy.com > Privacy Policy

Effective Date: 1/01/2026

Learn Malay Academy (“LMA Online,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

1. Information We Collect

When you register, purchase, or use our platform, we may collect:

  1. Personal Information – Name, email address, phone number, billing address.

  2. Login Credentials – Username, password, and account details.

  3. Payment Information – Payment-related info such as transaction ID, purchase history. Full credit/debit card or bank account details are not stored by LMA Online. Payments are securely processed via PayPal and ToyyibPay.

  4. Usage Information – Course progress, pages visited, and interactions with the platform.

  5. Device and Technical Data – IP address, browser type, device information, and operating system.

2. How We Use Your Information

We use your information to:

  1. Process payments and provide access to purchased courses.

  2. Create, manage, and secure your account.

  3. Communicate updates, support requests, or important notices.

  4. Improve our platform, analyze trends, and enhance user experience.

  5. Comply with legal obligations and prevent fraud or unauthorized activity.

3. Payment Information

  1. All payments are processed securely via PayPal and ToyyibPay.

  2. LMA Online does not store full card or bank account details. Only necessary transaction information (such as transaction ID and purchase history) may be stored for record-keeping and course access.

  3. Payment providers handle your financial data according to their own privacy and security policies. By using these services, you agree to their terms.

4. How We Store and Protect Your Information

  1. Your data is stored securely using industry-standard encryption and security measures.

  2. Sensitive information like payment details is handled via PCI-compliant payment gateways.

  3. While we strive to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information only in these cases:

  1. Service Providers – To third-party vendors for payment processing, hosting, or platform maintenance.

  2. Legal Requirements – When required by law or to protect our legal rights.

  3. Business Transfers – In case of merger, acquisition, or sale of assets.

6. Your Rights

You have the right to:

  1. Access or correct the personal information we hold about you.

  2. Request deletion of your personal information (except where legally required to retain it).

  3. Opt-out of marketing communications.

To exercise these rights, contact us at: lmaonlineenterprise@gmail.com

7. Cookies and Tracking

  1. We may use cookies, analytics, and similar technologies to enhance user experience, monitor usage, and improve services.

  2. You can disable cookies in your browser settings, but some features may not work properly.

8. Children’s Privacy

LMA Online is not intended for children under 13 years old. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions take effect immediately upon posting. Your continued use of LMA Online constitutes acceptance of the updated policy.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:
Email: lmaonlineenterprise@gmail.com
Website:https://learnmalayacademy.com