Terms & Conditions

Effective Date: 16/06/2026

These Terms & Conditions (“Terms”) govern your access to and use of Learn Malay Academy (“LMA”), an independent online educational platform and brand owned and operated by LMA Online Enterprise.

By accessing our website, registering an account, or purchasing any course or service, you agree to be bound by these Terms.

If you do not agree, please discontinue use of our Platform.

1. General Terms

These Terms apply to the entire website, digital products, educational services, and any communication between you and Learn Malay Academy.

Under no circumstances shall Learn Malay Academy or LMA Online Enterprise be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Platform.

We reserve the right to revise these Terms, pricing, and usage policies at any time.

2. License

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use our Platform and purchased course materials strictly for personal educational purposes.

This license does not transfer ownership of any content.

3. Definitions and Key Terms

Company refers to LMA Online Enterprise.

Platform refers to Learn Malay Academy.

Courses refer to digital educational materials including videos, notes, PDFs, and resources.

Content refers to all intellectual property and educational materials available on the Platform.

Cookies refer to small browser-stored files used to improve user experience.

User refers to any person accessing or using our services.

Third-Party Services refer to payment providers, analytics tools, embedded tools, and external service providers.

4. Restrictions

You agree not to:

• Share your account with others

• Resell or redistribute any course materials

• Record, duplicate, or publicly share our lessons

• Copy, modify, or reproduce our materials without permission

• Use our content for commercial resale

• Attempt unauthorized access to our systems

• Upload malicious software or harmful content

Violation may result in immediate account termination.

5. Payment

All prices are listed on our Platform and may change without prior notice.

By purchasing:

• You authorize us to process your payment

• You agree to provide accurate billing information

• You accept all fees associated with your purchase

Payment provider terms may apply separately.

6. Return and Refund Policy

All purchases are subject to our Refund Policy.

Unless otherwise stated:

• All purchases are final

• Refunds are not provided for change of mind

• Refunds are not provided for dissatisfaction or incomplete course participation

• Technical issues may be resolved through access restoration or replacement

7. Your Suggestions

Any feedback, suggestions, recommendations, or ideas submitted to us may be used by Learn Malay Academy without compensation or credit.

8. Your Consent

By using our Platform, you consent to these Terms and our Privacy Policy.

9. Links to Other Websites

Our Platform may contain links to third-party websites.

We are not responsible for their content, privacy practices, or policies.

Your use of third-party sites is at your own risk.

10. Cookies and Similar Technologies

We may use:

• Cookies

• Session storage

• Local storage

• Web beacons

• Analytics tools

These are used to:

• Maintain login sessions

• Save preferences

• Improve functionality

• Analyze user behavior

11. Changes to Our Terms & Conditions

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page.

Continued use means acceptance.

12. Modifications and Updates to Our Platform

We may:

• Update content

• Modify features

• Suspend services

• Improve functionality

• Perform maintenance

• Temporarily or permanently discontinue parts of the Platform

without prior notice.

We do not guarantee that the Platform, website, or any course content will remain available forever.

Access may be interrupted, suspended, restricted, or permanently removed due to maintenance, upgrades, technical issues, business decisions, or circumstances beyond our control.

We are not obligated to maintain any specific feature, service, or content permanently.

13. Third-Party Services

Our Platform may use third-party providers including:

• payment gateways

• hosting providers

• analytics providers

• embedded tools

• Google Maps (if applicable)

We are not liable for third-party services.

14. Term and Termination

We may suspend or terminate access if:

• you violate these Terms

• misuse our Platform

• engage in fraudulent activity

Termination may occur without prior notice.

15. Copyright Infringement Notice

If you believe any content on our Platform infringes your copyright, please contact us with sufficient evidence and details for review, including:

• your full contact information

• proof of ownership

• identification of the copyrighted material

• the exact URL or location of the content

We will review the matter and may remove or restrict access to the content where appropriate.

16. Indemnification

You agree to indemnify and hold harmless Learn Malay Academy and LMA Online Enterprise against any claims arising from:

• your misuse of the Platform

• your violation of these Terms

• your infringement of any third-party rights

17. No Warranties

Our Platform and services are provided “AS IS” and “AS AVAILABLE”.

We do not guarantee:

• uninterrupted access

• error-free performance

• permanent website availability

• permanent course availability

• specific learning outcomes

• business or financial results

The Platform may be unavailable due to maintenance, upgrades, technical failures, or other unforeseen circumstances.

18. Limitation of Liability

To the maximum extent permitted by law, Learn Malay Academy shall not be liable for:

• loss of profits

• data loss

• business interruption

• indirect or consequential damages

• temporary or permanent loss of access to the Platform

Your sole remedy shall not exceed the amount paid for the relevant course.

19. Severability

If any part of these Terms is found invalid, the remaining provisions remain enforceable.

20. Waiver

Failure to enforce any provision does not waive our right to enforce it later.

21. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the full agreement between you and us.

22. Intellectual Property

All Platform content remains the exclusive property of LMA Online Enterprise.

Protected materials include:

• videos

• notes

• PDFs

• branding

• logos

• lesson materials

Unauthorized use is strictly prohibited.

23. Dispute Resolution

Before initiating formal proceedings, both parties agree to attempt good-faith informal resolution by written notice.

Any disputes shall be governed under Malaysian law.

24. Governing Law

These Terms shall be governed by the laws of Malaysia.

Any disputes shall be subject to the courts of Malaysia.

25. Typographical Errors

In the event of pricing or content errors, we reserve the right to correct them and cancel affected transactions if necessary.

26. Miscellaneous

These Terms form the complete legal agreement governing your use of our Platform.

Section headings are for convenience only and do not affect interpretation.

27. Educational Disclaimer

Learn Malay Academy is an independent educational platform and private brand.

Our content is created for educational and self-learning purposes only.

We do not guarantee:

• fluency

• certification

• academic recognition

• employment opportunities

• business success

• financial success

Results depend on personal effort, consistency, discipline, and individual circumstances.

Content may be based on personal experience, independent research, and practical teaching methods.

Unless explicitly stated, Learn Malay Academy does not represent itself as a licensed, certified, or government-recognized teaching institution.

28. Non-Accreditation Disclaimer

Learn Malay Academy is not an accredited academic institution, university, college, or government-certified education provider.

Our courses are designed for independent learning, skill development, and educational support only.

Certificates (if issued) are for internal recognition only and do not represent official academic qualifications unless explicitly stated.

29. Contact Us

LMA Online Enterprise
Operating Platform: Learn Malay Academy

Email: contact@learnmalayacademy.com
Phone: +60 11-7268 8041
Website: https://learnmalayacademy.com