Privacy Policy

Effective Date: 16/06/2026

Learn Malay Academy (“LMA”, “we”, “our”, or “us”) is an independent online educational platform and brand owned and operated by LMA Online Enterprise.

We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose your information when you access our website, purchase our courses, or use our services.

By using our Platform, you agree to this Privacy Policy.

1. Definitions and Key Terms

Company refers to LMA Online Enterprise.

Platform refers to Learn Malay Academy.

Website refers to https://learnmalayacademy.com

Service refers to all digital educational products, resources, and services provided by Learn Malay Academy.

Personal Data refers to any information that identifies or can identify you.

Cookies refer to browser-stored data used to improve website functionality.

User refers to any person accessing or using our services.

2. What Information Do We Collect?

We may collect:

  • Full name

  • Username

  • Email address

  • Phone number

  • Billing address

  • Payment-related information

  • Course purchase history

  • Login credentials

  • IP address

  • Browser/device information

  • Website activity and usage behavior

We do not store full credit/debit card information directly. Payment processing is handled by third-party payment providers.

3. How Do We Use Your Information?

We may use your information to:

  • create and manage your account

  • provide course access

  • process payments

  • send purchase confirmations

  • send updates or announcements

  • provide customer support

  • improve our Platform

  • analyze website usage

  • manage testimonials

  • deliver marketing emails (with opt-out options)

  • prevent fraud or abuse

4. When Do We Collect Information?

We collect information when you:

  • register an account

  • purchase a course

  • contact us

  • subscribe to newsletters

  • submit testimonials

  • use our website

  • interact with forms

  • participate in promotions

5. Sharing Information with Third Parties

We may share information with trusted third-party providers for:

  • payment processing

  • hosting

  • analytics

  • email services

  • technical support

  • fraud prevention

  • advertising and remarketing

We do not sell your personal data.

We may disclose information when required by law.

6. Email Communications

By providing your email address, you agree to receive:

  • transactional emails

  • course-related updates

  • support communications

  • optional marketing emails

You may unsubscribe from marketing emails at any time.

7. How Long Do We Keep Your Information?

We keep your information only as long as necessary to:

  • provide our services

  • maintain legal compliance

  • resolve disputes

  • enforce our policies

We may delete or anonymize information when no longer needed.

8. How Do We Protect Your Information?

We use reasonable security measures including:

  • SSL encryption

  • secure hosting

  • secure payment gateways

  • restricted administrative access

However, no system is completely secure.

We cannot guarantee absolute security.

9. International Data Transfers

Your information may be stored or processed outside Malaysia through third-party service providers.

By using our Platform, you consent to such transfers where applicable.

10. Your Rights

You may request to:

  • access your data

  • update your data

  • correct inaccuracies

  • delete your account

  • withdraw marketing consent

Some legal or technical limitations may apply.

11. Links to Other Websites

Our Platform may contain links to external websites.

We are not responsible for their privacy practices or content.

12. Cookies and Similar Technologies

We may use:

  • Cookies

  • Sessions

  • Local Storage

  • Web Beacons

  • Analytics technologies

These help us:

  • maintain login sessions

  • remember preferences

  • improve performance

  • analyze traffic

  • improve user experience

Disabling cookies may affect website functionality.

13. Tracking Technologies

We may use:

Google Maps API

If our website uses Google Maps features, Google may collect:

  • IP address

  • location data (if enabled)

  • device information

Use of Google Maps is subject to Google’s own policies.

Analytics Tools

We may use analytics tools to understand website traffic and user behavior.

Remarketing Services

We may use remarketing or retargeting tools to show ads to previous visitors.

14. Testimonials

If you submit testimonials, reviews, or feedback, we may publish them for promotional purposes unless you request otherwise.

Testimonials may include your name, initials, or business name with your consent.

15. Children’s Privacy

Our Platform is not directed to children under 13.

We do not knowingly collect personal information from children under 13 without parental consent.

16. Third-Party Services

Our Platform may use third-party services such as:

  • payment processors

  • hosting providers

  • email providers

  • analytics tools

  • embedded media

  • Google Maps

Their use is governed by their own policies.

17. Governing Law

This Privacy Policy is governed by the laws of Malaysia.

Any disputes relating to privacy matters shall be subject to Malaysian jurisdiction.

18. Your Consent

By using Learn Malay Academy, you consent to this Privacy Policy.

19. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Changes will be posted on this page.

Continued use after changes means acceptance.

20. Contact Us

LMA Online Enterprise
Operating Platform: Learn Malay Academy

Email: contact@learnmalayacademy.com
Phone: +60 11-7268 8041
Website: https://learnmalayacademy.com